How to Fight the Insurance Company after a Denied Claim

June 3, 2025 | By Hamblen Injury Law
How to Fight the Insurance Company after a Denied Claim

Facing a denied insurance claim can be a frustrating and overwhelming experience. Feeling disheartened and unsure of what steps to take next is natural. Understand that you can challenge the insurance company’s decision and fight for your deserved coverage. Contact a car accident attorney near you who works in insurance disputes to guide you through the process and stand up for your rights. Remember, you don’t have to face this battle against the insurance company alone.

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What Is A Car Accident Claim?

A car accident claim is a legal process through which an individual seeks compensation for any damages or injuries sustained in a motor vehicle collision. When a person is involved in a car accident due to another party’s negligence, they have the right to file a claim against that party’s insurance company. This claim typically covers medical expenses, property damage, lost earnings, and pain and suffering.

What Compensation Can I Get In A Car Accident Claim?

Compensation and judge's gavel.

The compensation you can receive in a car accident claim depends on several factors, including the severity of your injuries, the circumstances of the accident, and the applicable laws in your jurisdiction. Compensation typically falls into two main categories: economic damages and non-economic damages.

Economic Damages

Economic damages cover tangible financial losses resulting from the accident. These include medical expenses, such as hospital bills, surgeries, doctor visits, physical therapy, and ongoing care costs. If the accident caused you to miss work, you can claim lost earnings for the income you can not earn.

In severe injuries that prevent you from returning to your job, you may also seek compensation for loss of earning capacity, which accounts for future income you can no longer generate. Economic damages can include property damage, such as the cost to repair or replace your vehicle, as well as other out-of-pocket expenses like transportation costs or medical equipment.

Non-Economic Damages

Non-economic damages compensate for intangible losses that are harder to quantify. Pain and suffering are a common category, covering physical discomfort and emotional distress caused by the accident and your injuries. It can include anxiety, depression, or a reduced quality of life. Compensation for loss of consortium may also be available if the accident negatively impacts your relationship with your spouse or family.

Non-economic damages vary widely based on the severity of your injuries and the impact on your daily life, and they are often calculated using methods like a multiplier of your economic damages or a per diem rate. Your car accident lawyer will fight for the maximum economic and non-economic damages for your injuries.

What Is The Car Accident Claim Process?

The car accident claim process involves several steps to seek compensation for damages or injuries sustained in a collision. It typically begins with reporting the accident to your insurance company, which should be done promptly after ensuring everyone’s safety and notifying law enforcement if necessary. You’ll need to provide details like the accident’s date, time, location, and circumstances, along with any police report numbers. Most insurers have a specific timeframe for filing a claim, so acting quickly is vital to avoid complications.

Gather Evidence

Next, you’ll gather evidence to support your claim. It includes collecting photos of the accident scene, vehicle damage, and any visible injuries, as well as obtaining contact information from witnesses. A police report, if filed, is a key document, as it provides an official account of the incident. You may also need to submit medical records if you claim for injuries or repair estimates for vehicle damage. Keeping detailed records of all related expenses, like medical bills or towing fees, strengthens your case. A car accident attorney can assist with this process.

Insurance Investigation

The insurance company will then investigate the claim. An adjuster may be assigned to assess the damage, review the evidence, and determine fault based on the provided information and applicable state laws. During this phase, the adjuster might interview you, the other driver, or witnesses and inspect the damaged vehicles. The outcome of the investigation influences whether your claim is approved and how much compensation you’ll receive.

Insurance Company Decision

Once fault is established, the insurer will make a settlement offer. Depending on the claim’s scope, this can cover vehicle repairs, medical expenses, lost earnings, or other damages. You can negotiate if the offer seems insufficient, using your evidence to justify a higher amount. If you accept the offer, the insurer issues payment and closes the claim. If disagreements persist, you may need to consult a lawyer or pursue legal action, though most claims resolve without going to court.

When The Other Driver Is At Fault

If the other driver is at fault, you might file a claim with their insurance company instead of, or in addition to, your own, depending on your policy and state regulations. In no-fault states, your own insurer typically covers medical expenses regardless of who caused the accident. Understanding your policy and local laws is essential, as they shape the process. Clear communication with the insurer and thorough documentation are critical to a smooth resolution. Your car accident attorney is an invaluable asset during this process. They can help if the insurance company denies your claim, too.

How Do Attorneys Prove Fault In Car Accidents?

Attorneys play an invaluable role in proving fault in car accidents. They utilize various methods to establish liability, such as reviewing police reports, analyzing witness statements, collecting and presenting evidence, and consulting with accident reconstruction experts. Attorneys also consider factors like traffic laws, road conditions, and driver behavior to determine fault accurately. By building a strong case, attorneys can demonstrate the other party’s negligence and hold them accountable for the damages incurred.

How Do You Fight The Insurance Company When They Deny Your Claim?

The insurance company for the at-fault driver may accept or deny your car accident claim. Fighting a car insurance company when they deny your claim can be frustrating, but there are structured steps you can take to challenge their decision effectively. The process requires patience, documentation, and sometimes professional assistance. Below is a detailed guide in paragraphs outlining how to approach this situation.

Review The Denial

First, carefully review the insurance company’s car insurance claim denial letter or communication to understand the reason for the denial. Insurers must clearly explain, often citing specific policy clauses, exclusions, or missing information. Your auto accident lawyer can help understand why the claim was denied.

Compare their reasoning with your policy documents to verify if the denial aligns with the terms. Common reasons for denial include lack of coverage for the incident, missed premium payments, or insufficient evidence of the claim’s validity. Contact the insurance company’s claims department for clarification if the denial seems unclear or unjustified. Keep a record of all communications, including names, dates, and details of the conversation, as these can be useful if you need to escalate the matter.

Collect Evidence

Next, gather evidence to support your claim and address the insurer’s reasons for denial. Collect documents like the police report, photos of the damage, repair estimates, medical records (if injuries are involved), and witness statements. If the denial was due to missing or incomplete information, submit the required documents promptly.

For example, if the insurer claims the accident wasn’t covered because it occurred outside the policy’s scope, provide evidence like a timeline or GPS data to prove otherwise. Your car accident lawyer can help organize your evidence clearly and submit it through the insurer’s preferred method, such as email or a claims portal, while keeping copies for yourself. A well-documented claim is more complex for the insurer to dismiss.

If the insurer denies your claim after resubmission, consider filing an appeal through their internal appeals process. Most insurance companies have a formal procedure for reviewing denied claims, outlined in your policy or the denial letter. Write a concise, professional appeal letter summarizing your case, referencing the policy terms supporting your claim, and including your evidence. Avoid emotional language and stick to facts. Be aware of deadlines, as appeals often have strict timeframes, typically 30 to 60 days from the denial. Track your appeal’s progress and communicate openly with the assigned adjuster or appeals team.

Consider Filing A Complaint

If the internal appeal fails, escalate the issue by filing a complaint with your state’s insurance department or regulatory agency. These agencies oversee insurance companies and can investigate unfair claim denials. Provide them with all relevant documentation, including the denial letter, your appeal, and the insurer’s responses. Some states offer mediation or assistance programs to resolve disputes.

Additionally, you can consult your car accident lawyer who handles insurance claims. Your auto accident lawyer can advise on legal options, such as filing a bad faith lawsuit if the insurer’s denial was unreasonable or deceptive. Be aware that hiring professionals may involve fees, so weigh the costs against the claim’s value.

Arbitration May Be Possible

Depending on the claim amount and your policy’s terms, explore alternative resolutions, such as arbitration or small claims court. Arbitration involves a neutral third party reviewing the case, while small claims court allows you to represent yourself for more minor disputes, typically under $5,000 to $10,000, depending on the state.

File A Car Accident Lawsuit

LAWSUIT - word on wooden cubes on background of judge's gavel.

Finally, your car accident lawyer can help file a lawsuit as a last resort. Your lawyer will argue your case in front of a jury. They will present the best case about why you should be fairly compensated for your injuries.

Stay persistent and organized throughout the process, as insurance companies may delay or discourage claimants. Legal action may be necessary if your claim involves significant financial loss, but persistence with the insurer or regulatory oversight often yields results for smaller claims.

How Much Is My Car Accident Claim Worth?

The value of your car accident claim varies widely based on several key factors, and there’s no universal formula to pinpoint an exact amount. A car accident lawyer can review your case to determine its worth.

Severity and Type of Injuries

The most significant factor in a car accident claim’s value is the extent and severity of injuries sustained. Minor injuries, like whiplash or bruises, typically result in lower settlements, often ranging from $10,000 to $15,000. In contrast, serious or catastrophic injuries, such as spinal cord damage, traumatic brain injuries, or permanent disabilities, can lead to settlements exceeding $100,000 or even millions, especially if long-term medical care or rehabilitation is required.

Economic Damages

Economic damages, including quantifiable losses like medical bills, lost earnings, and property damage, form the foundation of most car accident claims. Past and future medical expenses are critical, as are earnings lost due to time off work or reduced earning capacity. Property damage covers vehicle repair or replacement costs.

For instance, if you incurred $10,000 in medical bills, $5,000 in lost earnings, and $3,000 in car repairs, your economic damages would total $18,000. These tangible costs are typically easier to calculate and heavily influence the settlement amount, as they provide a clear baseline for compensation.

Non-Economic Damages (Pain and Suffering)

Non-economic damages, such as pain and suffering, emotional distress, or loss of enjoyment of life, are harder to quantify but can significantly boost a claim’s value. Insurers often use a multiplier method, multiplying economic damages by a factor (typically 1.5 to 5) based on injury severity.

For example, $18,000 in economic damages with a multiplier of 3 can yield $54,000 in pain and suffering compensation. Severe injuries or cases involving gross negligence may increase multipliers or lead to punitive damages. Pain and suffering settlements can range from a few thousand dollars to $250,000, depending on the injury’s impact and jurisdiction.

Insurance Policy Limits and State Laws

The at-fault driver’s insurance coverage often caps the compensation available. Most states require minimum liability coverage, but if damages exceed this, you may need to pursue the driver’s assets or rely on your own uninsured/underinsured motorist coverage.

Contact A Car Accident Attorney Today

If you are facing a denied insurance claim, seeking advice from a qualified personal injury attorney who can help navigate the legal process and fight for your rights is vital. Contact an attorney near you to discuss your case and explore your options for challenging the insurance company’s decision. Remember, you can seek fair compensation for your injuries and losses with the help of a car accident lawyer. Don’t hesitate to reach out for assistance in fighting the insurance company after a denied claim.

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